How it works

We extract your context. We build your workflows. We maintain everything.

Offboarding, license management, access reviews.

Every app, every exception, every rule. Automated from trigger to report.

Less than a week. ~2 hours of your time.

  1. Your context
    We learn your rules

  2. Your blueprint
    You review before we build

  3. Build
    60+ APIs + browser automation

  4. Deploy
    You test before you pay

Live in <1 week

End-to-end automation for four IT processes.

Each sounds simple until you try to do it completely — every step, across every app, every time, with evidence.

01 Offboarding

47 actions across 30 apps, with branching logic per exit type. One click. Full audit trail.

02 License Management

Always-on cleanup with app-specific rules. Automated Slack campaigns. Reclaim seats with evidence.

03 User Access Reviews

Continuous gap detection, reviewer sign-off in Slack, auditor-ready evidence. SOC 2, ISO 27001, HIPAA.

04 Spend Intelligence

Every SaaS dollar classified. Shadow IT surfaced. Stale subscriptions flagged. Unowned apps assigned. Financial data joined with your IT graph so you see every app, every user, every dollar in one place.

How we engage

Under a week, start to finish.

You tell us the what. We figure out the how.

  1. Learn your setup
    We learn your setup Every step, every exception, every rule your team follows. Completely understood before we build anything.

What we capture

  • Every step: Who files the ticket? What gets checked, skipped, forgotten?
  • Every exception: Contractors vs. FTEs, deferred access, department-specific rules.
  • Every rule that lives in someone’s head and nowhere else.

~2 hours
Your total time investment

  1. Hypothesis
    A detailed blueprint before we build anything Step-by-step blueprint of what the automated system will do. You review. Nothing is built until confirmed.

What's in the blueprint

  • Every trigger: What starts the workflow
  • Every branch: Different paths by exit type, department, app
  • Every app action: What happens in each app, via API or browser

You review it first

Every trigger, branch, action, and exception handler — visible before a single line of code is written.

  1. Build
    Four building blocks Every workflow is assembled from the same components.
  • Workflow logic
    • Deep integrations
    • Browser automation
    • Reusable components
  1. Deploy
    Sandbox first. Start small, confirm, expand.
  • Phased testing: Expected paths and edge cases verified before go-live.
    • Transparent logic: Every trigger, branch, action, and exception handler is visible. No black box.
    • You test before you pay: Offboarding runs in production before billing starts.

Risk-free onboarding

  1. Ongoing
    We maintain everything underneath APIs change. Consoles get redesigned. We update. You don't notice.
  • Integration maintenance: API changes, console redesigns, token refresh — handled before you notice.
    • All workflows included: Offboarding, license management, access reviews, spend intelligence. One monthly fee.
    • One vendor. One SOC 2 review.

Customer stories

What used to take days now takes seconds.

45 min per offboard → 47 seconds. L1 runs it now.
3 exit types, 4 apps, one click. Navan (no API) handled via browser automation.

First run found 28 unused seats. ~$3.4K saved on one app.
Quarterly license cleanup with app-specific rules. Automated Slack campaigns to inactive users.

300-500 contractor offboards per day. Single-click approval.
Detects Jira tickets automatically, enriches against identity data, batches into one Slack digest. Deactivations and ticket closures run in parallel.

Quarterly access reviews → continuous monitoring. 35 gaps surfaced.
Per-reviewer Slack DMs. 22 accounts removed. Gaps surface the day they happen.

The anatomy

Every IT workflow we build has the same skeleton.

  1. Trigger
    What starts the workflow. Any combination per workflow.

    • Human ad hoc
    • Scheduled
    • External signal
    • Listener

  2. Rules + Reconciliation
    The logic layer that decides what happens.

    • Per-app rules and policies
    • Identity graph reconciliation
    • Conditional branching
    • Filters and exceptions

  3. Human Review
    The system handles the routine. Your team handles the exceptions.

    • Slack/Teams DMs
    • Manager approvals
    • Input gathering
    • Exception handling

  4. Actions
    Execute via API, browser automation, or ticket creation. Every app, in parallel.

    • Provision / deprovision
    • Modify roles and entitlements
    • Create tickets
    • Suspend, lock, transfer

  5. Reports
    Visibility and evidence at every step. Reports can exist without actions. Monitoring mode is a valid entry point.

    • Slack/Teams summaries
    • Auditor-ready evidence
    • Real-time gap alerts

Three data channels

  1. API
    60+ apps, read + write

  2. Browser
    Local browser agent for apps without APIs

  3. CSV
    Data-in for apps with no API and no automatable web UI Upload via Slack or email.